Wholesale & B2B

for any and all types of customized collaboration

Yes! In fact, we provide full information on products, such as tea and ceramics, and help you get a direct quote and a comparable deal with the supplier.

If you're thinking about a bulk order over 2 kgs, contact us and our staff will assist you in all ways possible!

Yes, Tinge of Soul LLC is licensed to import and export goods and food products in South Korea.

Chat or email us about large-scale deals!

Sure! We curate products we believe to be great for Koreans to try. Pop us a message for a possible collaboration!

Shipping

by air, sea, or local deliveries

That's very sweet!

Even if you do not know your friend's address, or only know it in English, we can help you sort it out.

At consent, we can call or text the recipient for address confirmation.

If we cannot reach the recipient in two business days, we will reach out to the purchaser via email or chat. If there's no response on either side, we will cancel the order altogether for a refund.

We can work with a third-party logistics service to provide you with the service!

Check our list of locations that we ship here: Shipping Policy

All shipments and orders can be personalized.

The list of markets we ship to is an indication what's available at Korea Post. We are working hard to getting more locations around the world with discounted shipping costs!

Until then, you're more than welcomed to give us a chat or an email at support@tingeofsoul.com

Yes! All products are safe to consume or use according to relevant regulatory authorities.

We also inspect all inventory and introduce only the things we are happy with.

Our STANDARD INTERNATIONAL shipping states that it takes up to 3 weeks for the package to arrive to the customer depending on location.

Processing takes up to 1 full business day. Korea's local logistics takes about 1 day before heading abroad, and the rest is up to your local customs and logistics process.

The STANDARD DOMESTIC shipping in South Korea usually takes up to 2 days.

Depending on holidays, weather, and other extraordinary circumstances in Korea and your home country, shipping may take longer. In that case, contact us via email for inquiry!

Yes, we will inform you of package tracking information whenever it is available. We will do our best to get the tracking information locked down.

However, there can be extraordinary circumstances where the tracking information is untraceable. In that case, let us know, and contacting the logistics service provider may be helpful.

Returns

Please check our Terms of Service and our Refund Policy for details.

Consultation Services

for all non-product related services and collaborations

With more than a decade of combined experience, the TOS LAB team provides intricate, customized consulting service for your business.

  • Desk research on the Korean market
  • Korean to English and/or other language (Mandarin Chinese, Japanese, Spanish, French, Russian, Arabic, and more) translation, interpretation and localization.
  • Copywriting, document translation, hosting events (PCO), conference interpretation and more... 
  • Korean central and local government, public, and other delegated projects -- from planning, budgeting, to execution and reporting

Please contact us for more information and detailed quotation.

Quotation is FREE, and the consulting session can be done online.